TAPD Spring 2024 CE Course

Friday, April 19, 2024
9:00 am – 4:00 pm (Central Time)
Lunch 12:00 PM – 1:00 PM

Davidson-Gundy Alumni Center
The University of Texas at Dallas
800 W. Campbell Road
Richardson, TX 75080



Cancellation/Refund Policy: Cancellations must be received in writing no later than Thursday, April 11, 2024. A full refund, less a $10 processing fee, will be issued for those received by that deadline. All refunds will be processed within 30 days after the meeting.

Questions? Monica Fairchild,

The Ritz Carlton Leadership Center
9:00 am – 12:00 am (Central Time)

Brand Differentiating Service | Delivering an Elevated Experience, Part 2 of 3

Any brand not emotionally engaging their customers risks losing those customers to a brand who will– and in anxious times, consumers are especially likely to spend time and money where they feel safe and valued.

At The Ritz-Carlton, creating guests for life is an inherent part of doing business because every Lady & Gentleman is educated in the emotional and psychological aspects of service. With this program you will learn how our time-tested methodologies foster a culture of personalized service and genuine care albeit in-person or through virtual engagement. Demystifying the legendary Ritz-Carlton mystique, we will show you exactly how to anticipate and fulfill unexpressed needs, pivot quickly to customize interactions, and make indelible impressions that create passionate internal and external brand advocates.

Distinctive Topics 
  • Emotional Connection: A discussion about the difference between functional and emotional benefits and why this distinction is critical to brand loyalty.
  • The Ritz-Carlton Key Service Principles: An overview of the service principles that lead to authentic connections and the importance of psychology in service.
  • Optimizing Every Interaction: The five components that customers need and want in a service industry professional, regardless of organization or customer.
  • A Written Service Strategy: It is critical to offer a consistent customer experience. One of the ways this is achieved at The Ritz-Carlton is through the Three Steps of Service.
  • Create Brand Advocates: You will review how to anticipate customer needs through their service journey, including how to stay-in-the-moment to increase perception, customer relationship management best practices, and how to leverage surprise and delight techniques.

Thomas Schlieve, DDS, MD, FACS
1:00 pm – 4:00 pm (Central Time)

Comprehensive Training and Management of Dental Emergencies for Dentists and Their Teams

Course Description:

This course will prepare the attendee for the inevitable office emergency through a series of real-life scenarios. It will teach the signs and symptoms as well as the management of an office medical emergency. It will provide an algorithm that can help anyone, in any situation, to effectively triage and manage medical urgencies and emergencies.

Learning Objectives:

  • Discuss risk stratification of patients and mitigation of risk
  • Recognize the signs and symptoms of office emergencies
  • Formulate a differential diagnosis and management plan
  • Discuss case reports and management strategies
  • Acquire competence and confidence in the recognition and management of medical

Thomas Schlieve, DDS, MD, FACS

Dr. Schlieve was born and raised in Milwaukee, Wisconsin and obtained his undergraduate education with the University of Wisconsin, completing a B.S. in biology.  Following his  undergraduate studies, he was educated in both dentistry (at Marquette University School of Dentistry 2008) and medicine (at LSU Health Sciences Center in Shreveport School of Medicine 2014).  Dr. Schlieve completed a four-year residency in Oral and Maxillofacial surgery and internship in General Surgery at the University of Illinois at Chicago Medical Center before continuing his training in an accredited Oral/Head and Neck Oncologic Surgery Fellowship program at the University of Tennessee  Medical Center and Cancer Institute.

Dr. Thomas Schlieve is board certified in Oral and Maxillofacial Surgery and a Fellow of the American College of Surgeons. His clinical practice focuses on the surgical treatment of diseases of the head and neck including oral and tongue cancers, benign and malignant tumors such as ameloblastoma or osteosarcoma, salivary gland tumors, and osteonecrosis of the jaw. He is the current Graduate Residency Program Director at Parkland Memorial Hospital, the medical director for Oral Surgery at Parkland Hospital, the director for Head and Neck Cancer Care at Dallas Presbyterian Hospital and serves as a director on the Dallas County Dental Society Board.

Dr. Schlieve is a content expert in the field of dental office emergencies with a focus on teaching readiness, recognition, and response. He serves on the AAOMS Parameters of Care Committee focused on creating standards in patient assessment. He has authored numerous scientific articles and textbooks and participates in community-wide outreach efforts to raise awareness of medical emergencies. As a research scientist and surgeon, Dr. Schlieve studies the same diseases he treats in the operating room.

TAPD Winter 2024 CE Course


The Keys to Successful Integration of Invisalign® Clear Aligner Therapy into Today’s Pediatric Dental Practice, Dr. Lee Boyd


Saturday, February 17, 2024
9:00 am – Noon (Central Time)
Virtual Zoom

Registration is closed.

Cancellation/Refund Policy: Cancellations must be received in writing no later than Tuesday, February 13, 2024. A full refund, less a $10 processing fee, will be issued for those received by that deadline. All refunds will be processed within 30 days after the meeting.

Questions? Monica Fairchild,

Lee Boyd, DMD
Dr. Boyd is a Board Certified Pediatric Dentist that has been in a solo private practice providing comprehensive pediatric dentistry including orthodontics in his hometown in rural Kentucky since July 1996. Dr. Boyd has been an Invisalign provider since 2011.

Dr. Boyd’s education includes attending the University of Kentucky for his undergraduate work. He then obtained his dental degree from the University of Kentucky College of Dentistry in 1994. After dental school he completed two years of additional training in pediatric dentistry at Louisiana State University in 1996. Dr. Boyd is involved with several professional organizations including: American Academy of Pediatric Dentistry, American Board of Pediatric Dentistry, Kentucky Academy of Pediatric Dentistry, Southeast Society of Pediatric Dentistry, American Dental Association, (g)nathos orthodontic education and the American Academy of Clear Aligners.

Dr. Boyd also often participates in volunteer dental mission trips. Away from the office Dr. Boyd is married with two children. He enjoys traveling with his wife scuba diving, fly fishing, BBQ and spending time with his family.

Dr. Lee Boyd is a proactive and innovative board certified pediatric dentist. Dr. Boyd specializes in creating great smiles and better bites in children and teens with the latest modern orthodontic technology. Each patient gets a customized digital treatment plan. As a Platinum Invisalign provider and a leader in Invisalign First Dr. Boyd has a passion for sharing this orthodontic methods to other pediatric dentist and general dentist.

Dr. Boyd is an alumnus of University of Kentucky College of Dentistry (’94) and Louisiana State University Department of Pediatric Dentistry (’96). Dr. Boyd practices pediatric dentistry in his private office in Allen KY and is a speaker / consultant for Align Technology.


  • Discuss the importance of routine pediatric patient scanning with imaging systems like the iTero scanner
  • Describe what treating patients with Invisalign clear aligners can look like in a pediatric dental office
  • Identify the types of Invisalign treatment options for children and teens
  • Develop a plan to begin integrating Invisalign clear aligner treatment into a pediatric dental office


Are you interested in integrating orthodontics and clear aligner therapy into your busy practice but unsure where to begin? During this session, Dr. Lee Boyd will describe how to integrate Invisalign® treatment into a pediatric practice workflow and provide key tips for getting started. This session will also dive into why an iTero™ scanner is critical to successful patient and parent education, conversion, and a superior patient experience. Dr. Boyd will review real life pediatric cases to showcase the types of predictable outcomes you can expect when treating your pediatric patients with Invisalign clear aligner treatment.

Conflict of Interest Statement

2023 Fall Sedation CE


Evolutions & Devolutions :  The Role of Procedural Sedation in the Changing Child 


Friday, September 15, 2023, Austin, Texas

8:00 am – 5:00 pm (Central Time)
Lunch 12:00 PM – 1:00 PM with intermittent breaks

Austin Central Library
710 W Cesar Chavez St
Austin, TX 78701



Bobby Thikkurissy is Professor and Robert Creedon Chief of Dentistry, Cincinnati Children’s Hospital.

He obtained his DDS from New York University, an AEGD certificate from Wright Patterson AFB, and his certificate/Masters from The Ohio State University, additionally serving 8 years in the United States Air Force. Bobby became a Diplomate of the ABPD and entered full-time academics in 2006. He has served as Directors of a predoctoral program, in-patient service and a residency programs.

He has taught in the AAPD Sedation course since 2011 and has Chaired the AAPD Sedation committee as well as served on the ADA Council of Dental Education. His research and publications have focused on; procedural sedation, children with special needs, and morbidity of pain in children. 


Evolutions & Devolutions :  The Role of Procedural Sedation in the Changing Child  


Course Description

Generational changes have been observed in children, family structure and behavioral expectations. Coupled with this – more states are creating challenging permit requirements. This talk will view the physiology and behavioral changes in families and children and follow with in depth dive into regulations, medications, and safety parameters to consider the role of sedation in the modern pediatric dental practice.

Course Objectives

Attendees will be able to;

  1. Describe the changes in family structure and child development that impact dental practice.
  2. Describe the evidence behind classes of medications being used for sedation.
  3. Define the role of sedation in modern pediatric dentistry.


8:00-10:00  The Foundation – Evolutions and Devolutions in Family & Child Behaviors

10:00-10:15  BREAK

10:15-12:00  The Assessment – Physical Features for Successful Safe Sedations

12:00-12:45  LUNCH

12:45-3:00  The Meds – Regimens Both New and Old

3:00-3:15  BREAK

3:15-5:15  The Regulations – Legislation and The Role of Sedations

TAPD Spring 2023 CE Course

Friday, April 28, 2023
9:00 am – 4:00 pm (Central Time)
Lunch 12:00 PM – 1:00 PM with intermittent breaks

Davidson-Gundy Alumni Center
The University of Texas at Dallas
800 W. Campbell Road
Richardson, TX 75080



The Ritz Carlton Leadership Center
9:00 am – 12:00 am (Central Time)

Creating Brand Advocates/Fundamentals of Service, Part 1 of 3

Stressed by changes spanning each of our businesses, adjusting to remote work environments, daunted by newly digitized job tasks, the engagement level of your employees can plummet— and take morale, productivity, and customer loyalty down with it. Rebuild team confidence and restore focus by re-energizing the time-tested fundamentals of customer service. Both inspiring and tactical, this session empowers your professionals to engage with empathy, handle crucial conversations with anxious customers, and lean into consistency – whether your employees are performing in-person or through a digital environment. This highly engaging virtual program will get every individual looking for solutions and functioning as a brand ambassador.
Distinctive Topics 
  • The Art of Adapting: A discussion on how all employees, not just the ones with big titles, are empowered to adapt and create memorable guest experience. 
  • Creating Customer Loyalty: The four key principles The Ritz-Carlton uses to help ensure our customers return. 
  • The Empowered Professional: An overview of how The Ritz-Carlton Ladies & Gentlemen look, speak, and behave to ensure they are maintaining our company brand voice. Insights on how you can be a positive ambassador for your company. 
  • Engaging with Empathy: Strategic and tactical advice on how to think and handle various customer interactions.
  • First Person Service Recovery: Learn the difference between an engaged customer and one that is merely satisfied. Content also includes problem resolution and why consistency is imperative.

Felix Lin
1:00 pm – 4:00 pm (Central Time)


Konfident Fit Talk 1:00 – 2:20, Part 1

What if you had the data points to hire the people that will be rockstars for you and the organization? What if the same data points can empower your teams to achieve elite level results?

We will teach you the Konfident Fit Methodology, a powerful set of tools to create elite teamwork that drives outstanding results.

The Breakthrough Experience 2:30 – 4:00, Part 2

Every next level in your life has been achieved from having breakthroughs in your thinking.

We will show you how to consistently create those breakthrough moments for you in your life in the most unique and interactive way. Find joy in breaking through problems as we literally break boards!

Felix Lin – Konfident Fit Methodology, CEO Konfidently, Inc.

With over 20 years of business operations, leadership psychology training, coaching executives and leadership teams, Felix has developed the Konfident Fit Methodology to create elite teamwork and results in organizations. The Konfident Fit Methodology has helped create record revenues, increased retention, hiring effectiveness, job satisfaction and passion in teams across the board.

The Konfidently team builds and facilitates culture based workshops, keynotes and trainings for organizations such as Google, Draper University, 500 Startups, Y Combinator, Idealab, Tony Robbins, Goldman Sachs, youth leadership programs, global conferences, sales teams and even the empowerment of gang leaders. 


  • Leadership/GameChanger workshops with Silicon Valley entrepreneurs at Draper University to ignite passion, energy and psychology.
  • 20+ years in human development – finding effective and efficient global solutions to business and life challenges, allowing executives and employees to work and play at their highest level.
  • Worked with TRU Colors in Wilmington, North Carolina to empower gang leaders to believe and embrace their redemption.
  • Build culture centric hiring strategies focused on real measurable data points.  Helping companies to achieve elite teamwork and reach new all time revenue records.
  • Interviewed over 10,000 job seekers,  placing 1000s of executives and technology talent for large and small companies.
  • 20+ years designing and facilitating top global youth leadership programs to instill, encourage and unleash leadership.
  • Keynote breakthrough speaker at global conferences.
  • B.S. in Biomedical Physics from the University of California, Irvine


TAPD Winter 2023 CE Course

Encounters Galore on the Gingiva of Children: Important Oral Lesions, Dr. Cathy Flaitz

Update on Remineralizing Agents and Prevention, Dr. Kevin Donly

Saturday, February 18, 2023
8:00 am – 2:30 pm (Central Time)
Lunch 11:00 PM – 11:30 PM with intermittent breaks
Virtual Zoom


Dr. Catherine Flaitz
8:00 am – 11:00 am (Central Time)

Catherine Flaitz, DDS, MS, is clinical professor and chair, Division of Diagnostic Sciences, The University of Colorado School of Dental Medicine. Dr. Flaitz is a dual-trained oral and maxillofacial pathologist and pediatric dentist who proudly earned her specialty training from The University of Iowa College of Dentistry. She enthusiastically shares her clinical and research experiences and passion for teaching about oral diseases in a practical way.

Encounters Galore on the Gingiva of Children: Important Oral Lesions


At the completion of the program, participants should be able to:

  • Discover newly described gingival lesions and anomalies in children
  • Describe common gingival lesions, including atypical presentations
  • Recognize important red flags for serious diseases at this location

Dr. Kevin Donly
11:30 am – 2:30 pm (Central Time)

Kevin J. Donly, D.D.S., M.S. is currently a Professor and Chair in the Department of Developmental Dentistry and Professor in the Department of Pediatrics at the University of Texas Health Science Center at San Antonio. He received his D.D.S. in 1984, Certificate in Pediatric Dentistry in 1986, and M.S. in 1986 from the University of Iowa.

Dr. Donly is a Diplomat of the American Board of Pediatric Dentistry, was on the Board of Trustees for the American Academy of Pediatric Dentistry, was on the Board of Directors for the American Academy of Pediatric Dentistry Foundation, is the previous Chair of the American Academy of Pediatric Dentistry Council on Post-doctoral Education, is Past-President of the American Society of Dentistry for Children, is Past-President of the American Academy of Pediatric Dentistry and was the Pediatric Dentistry Commissioner to the Commission on Dental Accreditation. He has published over 350 chapters, manuscripts and abstracts associated with pediatric dentistry, prevention, dental restorative materials research and clinical utilization.

Update on Remineralizing Agents and Prevention

Course Description
This course will discuss the early diagnosis of tooth demineralization and intervention with sodium
fluoride, stannous fluoride and monofluorophosphate toothpastes, fluoride (including professionally
applied topical fluorides, fluoride varnish and silver diamine fluoride), glass ionomer surface protectants,
sealants and minimally invasive products and procedures (including CPP-ACP paste, xylitol, povidone
iodine, and chlorhexidine). Risk assessment utilization in decision-making for restorative care will be
discussed and related to recommendations made by the American Academy of Pediatric Dentistry for
restorative dentistry care in children and Evidence-Based Clinical Recommendations of the American
Dental Association.

At the conclusion of the course, participants will:

  • Be exposed to early diagnosis of enamel demineralization and understand preventive regimens available, as well as appropriate intervention with these agents, using minimally invasive techniques.
  • Understand pediatric dentistry standards of care using risk assessment in decision-making.

TAPD Fall 2022 CE Course


David L. Rothman, D.D.S., F.A.A.P.D., F.A.C.D., F.I.C.D


Pediatric Sedation and Medical Emergencies Review


Austin, Texas

Friday, September 30, 2022
9:00 am – 4:00 pm (Central Time)
Lunch 12:00 PM – 1:00 PM with intermittent breaks



David Rothman is a Board Certified Pediatric Dentist in private practice in San
Francisco and Associate Clinical Professor at Case Western Reserve University and
Medical College of Virginia. He completed residencies in General Practice at Albert
Einstein Medical Center in Philadelphia, Anesthesia at the Medical College of
Pennsylvania and Pediatric Dentistry at Children’s Hospital Oakland and UCSF. He is
past Chair of Pediatric Dentistry at the University of the Pacific and has been
President of the College of Diplomates of the American Board of Pediatric Dentistry
and the California Society of Pediatric Dentistry. He is President of the American
Dental Society of Anesthesiology. He is a member of OKU, Pierre Fauchard, ICD and
ACD as well as a Fellow of the American Academy of Pediatric Dentistry. He recently
was guest editor of 2 issues of the Journal of the California Dental Association on
Safety in the Dental Office and chaired the CDA CoVid 19 Clinical Care Workgroup
subcommittee on Protocols, Guidance and Training. He lectures and publishes
nationally and internationally on pediatric dentistry, safety, anesthesia and



TAPD Spring 2022 CE Course

Neil Warshawsky, DDS, MS


Early Ortho Intervention: the 5 questions to ask Who? When? Why? Where? How?


Saturday, April 30, 2022
9:00 am – 4:00 pm (Central Time)
Lunch 12:00 PM – 1:00 PM with intermittent breaks



Dr. Neil Warshawsky is a five-time graduate of the University of Illinois. Today he is an associate professor of surgery for the UIC Craniofacial Center where he oversees all of the cases in the  orthodontic clinic. In addition, he owns and operates Get It Straight Orthodontics. Spread over four locations throughout Chicago and the suburbs, he provides care to both the north and south shore communities in Illinois. He is a key opinion leader for several companies. Recently he helped 3M Oral Healthcare to design the Clarity Aligner System. He has authored more than 30 articles, written 3 chapters on various orthodontic topics, is a member of several study clubs, and is a sought out lecturer both nationally and internationally. He has spoken at some of the largest meetings in the country including but not limited to the Greater New York, Chicago Mid Winter, Florida National, Hinman, California Dental Association, Vancouver/Pacific Dental Association, Canadian Dental Association, and the American Association of Orthodontics. His ability to relate with anyone makes him popular both nationally and internationally for his fun but effective presentations.


The Timing of Pediatric Treatment

Timing is the key to orchestrating kid’s care. Learn to identify the top reasons for referring your kids for orthodontic intervention.

Learning Objectives:

  • We will discuss today’s technology and how to leverage it to make the patient experience easier and
  • better.
  • When to refer your patients for their first orthodontic examination.
  • What age is the right age to see an orthodontist for the first time.
  • Why is the timing of the first exam so important?
  • What to look for when we are screening a child for the first time.
  • What to ask your patient as you screen them.
  • What is the difference between orthodontics and orthopedics?
  • Why do we do Phase I Interceptive work?
  • What happens if we do not screen the patient at the proper age?
  • When do you automatically plan for 2 staged therapy?


TAPD Winter 2022 CE Course

Tongue-Tie Update: How Oral Restrictions Impact Feeding, Speech, and Sleep Across the Lifespan by Dr. Richard Baxter

Minimal Interventions with SDF, Hall Technique, and Atraumatic Strip Crowns by Dr. Jeanette MacLean


Saturday, February 26, 2022
9:00 am – 4:00 pm (Central Time)
Lunch 12:00 PM – 1:00 PM with intermittent breaks
Virtual Zoom


Member Rate: $200
Non Member Rate: $300
Faculty & Staff: $100
Residents: Free


9:00 am – 12:00 pm (Central Time)
Dr. Richard Baxter
Tongue-Tie Update: How Oral Restrictions Impact Feeding, Speech, and Sleep Across the Lifespan

Dr. Richard Baxter is a board-certified pediatric dentist and Diplomate of the American Board of Laser Surgery. He is a nationally recognized speaker on tongue-ties, instructor of the comprehensive online course Tongue-Tied Academy and lead author of the bestselling book Tongue-Tied: How a Tiny String Under the Tongue Impacts Nursing, Speech, Feeding, and More. He is passionate about educating parents and healthcare practitioners about the effects a tongue-tie can have throughout the lifespan. He grew up in Dallas, TX, and currently lives in Birmingham, AL with his wife, Tara, and their three girls, Hannah, Noelle, and Molly. He is the founder and owner of the Alabama Tongue-Tie Center where he uses the CO2 laser to release oral restrictions that are causing nursing, speech, dental, sleep, and feeding issues. He had a tongue-tie himself, and all three of his girls were treated for tongue and lip-tie at birth, so for him, this field is a personal one. In his free time, he enjoys spending time with his family and outdoor activities. He serves as a small group leader at his church and is on the board of Reach the Rest, a global missions organization. He is currently working on several research and educational projects related to tongue-ties.

It seems everywhere you turn, parents and professionals are discussing, concerned about, and asking questions about tongue and lip-ties. With so many opinions, objections, and success stories, it’s hard to cut through the noise. This evidence-based and clinically informed presentation will provide clarity to the real issues a restricted tongue can cause throughout the lifespan. Dentists are well-positioned to screen for, diagnose and treat, or refer these patients with a team-based approach to manage these very common conditions. A thorough review of the literature, over a dozen clinical cases of all ages, diagnostic criteria, assessment techniques, treatment videos, and recommendations will be discussed in this comprehensive lecture. Dr. Baxter will share the knowledge, successes, and struggles from his practice, and experience in treating thousands of patients with these conditions. A hands-on workshop practicing technique with the CO2 laser will follow the didactic learning section with plenty of time for attendees to ask questions and learn how best to help their patients on Monday. 


  • Describe the literature relating to tongue and lip-ties and the best practices where research does not yet exist. 
  • Conduct a thorough exam on a baby, child, or adolescent, and classify the degree of restriction or the tongue or lip and screen for common symptoms related to these conditions.
  • Know if the attendee wishes to treat these patients in the office as part of a multidisciplinary team, or refer for care by a trained provider. 
  • List the steps involved in assessing, diagnosing, referring to other specialists, and treating when indicated children with tongue restrictions.

1:00 pm – 4:00 pm (Central Time)
Dr. Jeanette MacLean
Minimal Interventions with SDF, Hall Technique, and Atraumatic Strip Crowns

Dr. Jeanette MacLean is a Diplomate of the American Board of Pediatric Dentistry, Fellow of the American Academy of Pediatric Dentistry, owner of Affiliated Children’s Dental Specialists in Glendale, Arizona, and mother of two.  She received her dental degree, with honors, from the University of Southern California in 2003 and completed her specialty training in pediatric dentistry in 2005 at Sunrise Children’s Hospital through the University of Nevada School of Medicine.  Dr. MacLean has become an internationally recognized advocate and expert on minimally invasive dentistry, appearing in newspapers, magazines, television, and continuing education lectures on this hot topic.  Most notably, she was featured in the July 2016 New York Times article “A Cavity Fighting Liquid Helps Kids Avoid Dentists’ Drills,” which brought national attention to the option of treating cavities non-invasively with silver diamine fluoride.

Minimally invasive treatment options are often sought by parents for their children’s dental treatment. This course will review the use of silver diamine fluoride to manage caries as well as restorative options.  An evidence-based, minimally invasive treatment option for the management of severe early childhood caries is the Hall technique. This approach is particularly advantageous for young, apprehensive patients, who may otherwise require sedation for traditional surgical interventions to place stainless steel crowns (SSCs). This course will further explore atraumatic esthetic options for decayed anterior primary teeth using strip crowns with glass hybrid restoratives. Hall Technique and glass ionomer strip crowns can help increase access to care while reducing cost and risk to the patient. Find out how offering non-invasive options like Hall Technique and glass ionomer strip crowns can attract new patients, improve patient satisfaction, and increase internal marketing and word of mouth referrals.


  • Review the evidence for using SDF
  • Discuss case selection, informed consent, and treatment planning for Hall Technique
  • Learn the clinical protocol for Hall Technique
  • Describe case selection, materials, and clinical protocol for Glass ionomer strip crowns

TAPD 2021 General Assembly Business Meeting

Our Annual General Assembly Business meeting for 2021 will be on Saturday, May 1st. This will be a virtual Zoom meeting from 11:00 am to 3:00 pm. If you would like to attend, please contact us at for the Zoom link.

TAPD Winter Board Meeting

Our Winter Board meeting for 2021 will be on Saturday, February 13th. This will be a virtual Zoom meeting from 10:00 am to 2:00 pm. If you would like to attend, please contact us at